Terms of Service
Effective date: 20 March 2026
Legal trading name: Spinessplantis
Registered office / postal address: Dining Precinct, Shop 403, Australia Square, level 4/264 George St, Sydney NSW 2000, Australia
Contact: community@spinessplantis.world · +61 2 9299 2858
1. Agreement
These Terms of Service ("Terms") govern access to https://spinessplantis.world/ (the "Site") and any purchase of goods such as EvenVior ("Products") from Spinessplantis ("we", "us", "our"). By accessing the Site, creating an account if available, or placing an order, you agree to these Terms and our Privacy Policy and Cookie Policy, incorporated by reference. If you do not agree, do not use the Site.
Where mandatory consumer laws in Australia or your place of residence provide rights that cannot be excluded, those rights apply in addition to, and prevail over, inconsistent provisions below to the extent of any inconsistency.
2. Eligibility and account security
You must be at least eighteen years old to place orders. If you use the Site on behalf of a business, you represent that you have authority to bind that business. You are responsible for maintaining the confidentiality of login credentials where accounts exist and for all activity under your account. Notify us promptly at community@spinessplantis.world if you suspect unauthorised access.
3. Product information and regulatory status
Product descriptions, images, ingredient lists, suggested use patterns, and pricing are published in good faith and may be updated. EvenVior is marketed as a food supplement in line with applicable Australian requirements for such products. It is not represented as a medicine on this Site unless separately registered as such, which is not the default position. Individual responses to supplements vary. The Site does not provide medical advice. Consult a qualified clinician for questions about diet, conditions, or medications.
Packaging, batch codes, or minor formulation adjustments may change when manufacturing partners update materials. Where a change is material to safety or label claims, we will take reasonable steps to update the Site and inform affected customers when contact details are available.
4. Orders, acceptance, and pricing
Display of Products is an invitation to treat. An order is an offer. We may accept or decline orders for reasons including stock availability, suspected fraud, export restrictions, or errors in pricing or description. Acceptance occurs when we send an order confirmation email or dispatch the Product, whichever we designate in communications.
Prices are shown in Australian dollars (AUD) unless stated otherwise at checkout. Taxes such as GST are included where we are required to display inclusive pricing. Shipping costs, insurance, and duties are disclosed before payment where applicable. If a pricing error is obvious and could reasonably have been recognised by you as a mistake, we may cancel the order and refund any payment taken.
Where we display a higher reference or “was” price together with a current lower price, the reference price is a price at which we have genuinely offered the product on this Site in the relevant market for a reasonable period before the current offer, unless we state a different basis next to the price.
Promotional codes must be entered at checkout where supported. Codes may carry expiry dates, product exclusions, and single-use limits.
5. Payment
We accept payment methods shown at checkout. Payment processing may be performed by third-party providers under their terms and privacy policies. You authorise us and our providers to charge your selected payment method for the total order amount. We may use fraud screening tools that process limited personal data to assess transaction risk.
If payment fails, we may suspend fulfilment until payment succeeds. Chargebacks initiated without first contacting us may be disputed with evidence of delivery or agreed cancellation terms.
6. Shipping and delivery
We ship to addresses within Australia unless we expressly enable other destinations. Risk of loss passes in accordance with Incoterms or carrier terms stated at checkout; by default, risk passes when the carrier takes possession unless local consumer law provides otherwise. Delivery timelines are estimates and depend on carriers, weather, and customs where relevant.
You must provide accurate delivery details. Additional fees may apply for re-delivery due to incorrect addresses or uncollected parcels. Title to Products passes on full payment unless law requires otherwise.
7. Returns, refunds, and statutory guarantees
Our Return Policy sets out voluntary return rights, time limits, and exclusions for change-of-mind and defective goods. Australian Consumer Law may imply non-excludable guarantees that Products are of acceptable quality, fit for purpose, and match description. Where a major failure occurs, you may be entitled to a refund or replacement; for minor failures, we may choose repair or replacement within a reasonable time. Nothing in these Terms excludes those guarantees.
8. Intellectual property
All Site content, including text, graphics, logos, layout, and software, is owned by us or our licensors and protected by copyright, trade mark, and other laws. You receive a limited, revocable licence to browse and print reasonable copies for personal, non-commercial use. You may not scrape, reverse engineer, frame, or use automated tools to access the Site in a way that impairs performance or circumvents security.
9. Acceptable use
You agree not to misuse the Site, including by uploading malware, attempting unauthorised access, harassing staff or other users, submitting false orders, or using the Site for unlawful purposes. We may suspend access, cancel orders, or cooperate with authorities where misuse occurs.
10. Third-party links
The Site may link to third-party resources. We do not control and are not responsible for third-party content, policies, or practices. Access third-party sites at your own risk.
11. Disclaimers
To the fullest extent permitted by law, the Site and Products are provided without warranties beyond those implied by statute. We do not warrant uninterrupted or error-free operation. Supplement experiences differ between individuals; we do not warrant specific outcomes.
12. Limitation of liability
Subject to non-excludable rights, our total liability arising from these Terms or the Products is limited to the amount you paid for the relevant order or one hundred Australian dollars, whichever is greater. We are not liable for indirect, consequential, or punitive damages, loss of profit, or loss of data, except where such limitation is prohibited by law.
13. Indemnity
You agree to indemnify and hold harmless Spinessplantis and its personnel against claims arising from your breach of these Terms, misuse of the Site, or violation of third-party rights, except to the extent caused by our wilful misconduct.
14. Force majeure
We are not liable for delay or failure caused by events outside reasonable control, including natural disasters, pandemics, war, strikes, carrier failures, or government actions. We will endeavour to notify you and mitigate impacts.
15. Privacy and communications
Personal data is handled as described in our Privacy Policy. You consent to receive transactional emails related to orders and, where you opt in, marketing messages. You may unsubscribe from marketing using the link in emails or by contacting us.
16. Governing law and disputes
These Terms are governed by the laws of New South Wales, Australia. Courts in Sydney have non-exclusive jurisdiction. Mandatory consumer protections in your place of residence may provide additional forums or remedies.
Before commencing court proceedings, you agree to attempt good-faith resolution by writing to community@spinessplantis.world with a clear summary of the dispute. We will respond within a reasonable period.
17. Changes
We may update these Terms by posting a revised version on the Site with a new effective date. Material changes may be highlighted on the Site. Continued use after the effective date constitutes acceptance where permitted by law. Orders confirmed before changes remain on prior Terms where fairness requires.
18. Severability and assignment
If any provision is invalid, the remainder remains in effect. We may assign our rights and obligations to an affiliate or purchaser of our business with notice where required. You may not assign your rights without our consent.
19. Entire agreement
These Terms, together with the policies referenced, constitute the entire agreement regarding the Site and online sales described here, superseding prior understandings on the same subject.